privacy policy

Effective Date: August 10, 2026

Roof Daddy Roofing, LLC ("we," "us," or "our") operates the website roofdaddyroofing.com (the "Site"). This Privacy Policy explains how we collect, use, disclose, and protect your personal information when you visit our Site or use our roofing services in the Greater Houston, Texas area.

By using our Site or engaging our services, you agree to the practices described in this Privacy Policy.

Information We Collect

Information You Provide Directly

When you contact us, request a free roof inspection, submit a form, or engage our services, we may collect your name, email address, phone number (including your mobile phone number), home or property address, photos of your roof or property, insurance claim details, your consent to receive text messages and the record of that consent, and any other information you choose to provide.

Information Collected Automatically

When you visit our Site, we may automatically collect your IP address, browser type and version, device type, pages visited and time spent on the Site, referring website addresses, and general geographic location.

Cookies and Tracking Technologies

Our Site may use cookies, web beacons, and similar technologies to improve your browsing experience, analyze Site traffic, and understand how visitors interact with our Site. You can manage your cookie preferences through your browser settings.

Mobile Information and Text Messaging (SMS)

Mobile Information We Collect

If you provide your mobile phone number and check the SMS consent box on a form on our Site, we collect and retain your mobile phone number, the record of your consent (including the date and time, the IP address from which consent was submitted, and the specific webpage and checkbox language you agreed to), the content and timestamps of text messages exchanged between you and Roof Daddy Roofing, and your message delivery status and any opt-out request.

Consent to receive text messages is not a condition of purchasing any product or service from Roof Daddy Roofing.

How We Use Mobile Information

We use your mobile number and related information only to send appointment confirmations, reminders, and rescheduling notices; notify you of crew arrival windows and schedule changes; provide updates on the status of your roofing project or insurance claim; respond to questions you send us by text; request feedback or an online review after your project is complete; and send other service-related notices about work we are performing for you.

We do not send unsolicited promotional or marketing text messages.

How We Share Mobile Information

No mobile information will be sold or shared with third parties or affiliates for marketing or promotional purposes. Text message originator opt-in data and consent will not be shared with any third parties, except subcontractors and service providers that support the operation of our messaging program — for example, our customer relationship management and messaging platform provider and the wireless carriers that transmit the messages. Those providers act on our behalf, may use the information solely to deliver the messages you have requested, and are contractually prohibited from using it for any other purpose.

Opting Out of Text Messages

You may withdraw your consent at any time by replying STOP to any text message you receive from us. We will send one final message confirming that you have been unsubscribed, and you will receive no further text messages from us unless you opt in again.

You may also withdraw your consent by any other reasonable means, including replying with words such as "stop," "quit," "end," "revoke," "opt out," "cancel," or "unsubscribe," or by calling us at (281) 844-1047 or emailing info@roofdaddyroofing.com. We honor any reasonable opt-out request within 10 business days of receipt, and sooner wherever possible.

Opting out of text messages does not remove you from phone calls or email communications related to an active project. To opt out of those, contact us using the details at the end of this policy.

Reply HELP to any message, or contact us at (281) 844-1047, for assistance with our messaging program.

Message and Data Rates

Message and data rates may apply. Message frequency varies; most customers receive fewer than 10 messages per month. Roof Daddy Roofing is not responsible for charges assessed by your mobile carrier.

Full details of our text messaging program are set out in the SMS section of our Terms of Service.

How We Use Your Information

We use the information we collect to respond to your inquiries and schedule roof inspections, provide roofing services including repair, replacement, and storm damage restoration, communicate with you about your project or service request by phone, email, and text message where you have consented, process insurance claims on your behalf when applicable, send appointment reminders and project updates, improve our Site and services, comply with legal obligations, and protect against fraud or unauthorized activity.

How We Share Your Information

We do not sell, rent, or trade your personal information to third parties for marketing purposes. We may share your information with service providers and subcontractors who assist us in delivering our roofing services, insurance companies when processing claims on your behalf and with your authorization, legal and regulatory authorities when required by law or to protect our rights, and business partners involved in completing your roofing project such as material suppliers.

All third parties who receive your information are required to handle it in accordance with applicable privacy laws.

The sharing described in this section does not apply to mobile phone numbers collected for text messaging or to SMS consent data. That information is never sold or shared with third parties or affiliates for marketing or promotional purposes, as described in the Mobile Information and Text Messaging section above.

Data Security

We take reasonable administrative, technical, and physical measures to protect your personal information from unauthorized access, use, alteration, or disclosure. However, no method of transmission over the Internet or electronic storage is completely secure, and we cannot guarantee absolute security.

Your Rights and Choices

Depending on your location and applicable law, you may have the right to access the personal information we hold about you, request correction of inaccurate information, request deletion of your personal information, opt out of marketing communications including text messages, and withdraw consent where processing is based on consent.

To exercise any of these rights, please contact us using the information below. We will respond to your request within a reasonable timeframe and in accordance with applicable law.

Third-Party Links

Our Site may contain links to third-party websites or services that are not operated by us. We are not responsible for the privacy practices of those third parties. We encourage you to review the privacy policies of any external sites you visit.

Children's Privacy

Our Site and services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children. If you believe we have inadvertently collected information from a child, please contact us so we can promptly delete it. You must be at least 18 years old to consent to receive text messages from us.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with a revised effective date. We encourage you to review this Privacy Policy periodically.

Contact Us

If you have questions about this Privacy Policy or how we handle your personal information, please contact us:

Roof Daddy Roofing

‍Phone: (281) 844-1047

Email: info@roofdaddyroofing.com

Service Area: Greater Houston, TX

‍